Professional Engraving Systems

Distributor Neil Neumann Sales Ltd.: Breaking Border Barriers
January 28, 2009

Meet Canadian distributor Neil Neumann Sales Ltd.

Founded by Neil Neumann in 1994, NNSL has heard what its customers say: Customers want prompt, knowledgeable and friendly service.

“Our customer base of industrial clients were coming to us and asking for engraving machines,” says Neil. “We did a survey of engraving systems in our western Canada region and the only one that believed in an industrial market was Xenetech.”

After conversations with Jessica at the factory, Xenetech put us in touch with distributor Steve Gonder of Xenetech Northwest. Steve was directly involved with this territory and did a terrific job. He came to visit us and on our first meeting we took him to visit a customer. We sold a system! Everyone was happy; One call-one sale. Steve was a huge asset to the success we now enjoy. Training, support, and encouragement from Steve and all the staff at the factory have proven Xenetech was the right choice for a business partner.

A Xenetech factory-training and tour quickly followed. With little time to rest we set off to visit Las Vegas to see how the pros demonstrate, promote and sell Xenetech engraving systems.

“Everyone, Xenetech representatives and Xenetech users are so friendly and helpful, that this is not like work” says Tammy Sullivan a senior sales staff.

Kate Wilson, software-and-setup specialist says, “ I owe a lot to Jimmy for his support to make my job look really easy.”

“We never receive any damaged goods”, Laurie MacDonald, shipper-receiver is quoted as saying, “the customer receives product that works right out of the box.”

NNSL is committed to having spare parts in stock for same day shipment.

NNSL is committed to returning Xenetech customer’s calls the same day.

NNSL is committed to solving customers' problems.

"Neil Neuman Sales has proven to be a perfect fit for our Xenetech family and we are proud to have them as a resource for our customers," stated Guy Barone, Xenetech President. "It is very clear when you have any interaction with NNLS that they are commited to organizational excellence and customer success."

All of us here at NNSL look forward to serving the Western Canadian engraving markets – industrial and awards and recognition – today and for many years to come.

Neil Neumann Sales Ltd. (NNSL) is an Edmonton-based company positioned to compete. Over 20 years of combined experience and a tight focus on labeling and wire marking makes us a great consultative resource for our customers -- over 400 and counting.

Serving office, government, institutional and some industrial customers who are already using Kroy label printers, we have added maintenance, construction, electrical contractors, OEM's, telecoms, aviation and warehousing.

Contact Neil and the gang at info@nnsl.biz or by telephone at 780-434-9152