If you have a Z axis that is grinding, chattering or just not working at all, here are the steps to follow to isolate you problem.  The first is to swap the Z axis driver board.  The document for doing this is listed below. If the problem persists, then we must turn our attention...

Using the Raster method of Braille, you will be required to drill holes in your material.  The drill or cutter will have to make a 1.55 mm hole.  The Xenetech engraving systems will do this for you very fast and efficiently.  The setup instructions are listed in the...

By default, all Ethernet-based Xenetech engravers create job files that the engravers can understand. These are placed in a folder on the PC referred to as "INBOX". Files that are placed in the INBOX will be engraved. The default XGW behavior is to overwrite each consecutive...

Traditionally, XGW asks the software user to input values about the material to be engraved. Most commonly, these values include the size of the material and the location (material offsets). Typically, it is much faster to use the rulers on a laser table to determine offset, and a...

Symptom When you press the button to activate the table elevator, the table will only travel upward and then slow down and stop before reaching the upper limits of the cabinet. Cause The controller is unaware of the tables actual vertical position. This can occur, for example, if an operator...