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Remote Support Agent
Xenetech Graphic Workstaion v6
Xenetech Graphic Workstation v5 (legacy)
Laser Driver
Rotary Driver
Viper Communication Suite (VCS)
Jobserver (legacy)
Viper Driver (legacy)
Other Utilities
Manuals and Documents

Please choose your desired download. Some considerations must be given to the operating system hosting the software installer. Please select the appropriate download. Should you require further assistance, please refer to the contact details at the bottom of this page.

Remote Support Agent

File Version Size Comment
Remote Support Agent 1.0 155 kb Connects factory support with engraving computer for remote assistance.Tech Support Will advise usage when necessary.
Remote Support Agent v1.5 BETA ONLY 1.0 155 kb This is a beta utility. Only use this tool by the direction of a support technician.

Xenetech Graphic Workstation v6

File Version Size Comment
Xenetech Graphic Workstation Update 6.53 19.1 MB

Update for XGW v6. Current update version is 6.53.0.123 ***Also this version will install Microsoft's 2008 C++ Library needed for XGW*** Core XGW must be installed before installing update. If program is not already installed, please locate your Xenetech CD. Compatible ONLY with Windows XP,VISTA, and Windows 7!!

 

Please note, if you use an Aurora or older XLT servo/servo laser, you will need to set aside a few minutes for support from Xenetech technicians.

New for this release   2.0 KB

Xenetech Graphic Workstation v5 (legacy)

File Version Size Comment
Xenetech Graphic Workstation Update 5.6 5.94 MB Update for XGW v5. Core XGW must be installed on PC before installing update. If program is not already installed, please locate your Xenetech CD.  Comatible with 98/ME.

Xenetech Laser Driver

File Version Size Comment
Xenetech Laser Driver 2.033 6.88 MB

English, German, Spanish, Japanese. Installs automatically on XP and Vista (32 bit only! Not compatible with 64 bit OS).

VISTA USERS: If you have a previously installed Laser Print Driver please read the Print Driver info for Vista Users.

Color Pallette .cpl     Import this .cpl color pallette into CorelDraw! to use colors that match engrave-by-color settings in your driver.
Print Driver info for Vista Users   1.1 MB Explains how to install. Useful if you are trying to install the driver on Vista.

 

Xenetech Rotary Driver

File Version Size Comment
Xenetech Rotary Driver 3.3.1.0 5.02 MB

English/Spanish

Comatible with Windows 2000/XP/Vista

Use with Microstepper and Viper Electronics

Rotary Driver Installation Document     Knowledgebase

 

Viper Communication Suite

File Version Size Comment
Viper Communication Suite (127) 38.9 MB

Requires XGW 6.43 Compatible ONLY with Windows 2000, XP, VISTA and Windows 7!!

Replaces Legacy Jobserver and ViperDriver applications. A machine update may be required to make controller firmware compatible.

Do Not run the installer from the web site. Download it to your local machine and then run!!

**** You will likely be required to perform a complete machine update during this process. If you have custom values stored in your engraver for user offsets, such as custom vise locations, ring positions, or other, you will either want to document these location values before installing, or contact Xenetech Technical Support for assistance. ****

You might consider arranging with your distributor or support representative to assist you during this upgrade in order to make sure immediate assistance is available if you need it.

Rotary VCS Manual   10.7 MB  
Laser VCS Manual   8.87 MB  
VCS Installation and Reinstallation Manual   8.87 MB  
New for this release   39.0 KB  
NOTE    

Early Viper Rotary controllers may need a code to allow VCS to function and will provided as advised by Xenetech Factory Support .

Customers using ViperDriver and Jobserver will have to reset values for job offsets and user positions upon installing VCS. However, this is a one-time reset.

 

Legacy Ethernet Utilities

File Version Size Comment
Jobserver 3.9.1 25.7 MB Installer includes .dbi configuration files.
ViperDriver 3.9 35.3 MB Installer includes .dbi configuration files.

 

Utilities

File Version Size Comment
Xen_pci.inf   4 kb Both files required to install PCI board. Files work with
xen_pci.sys   20 kb PCI APU boards only. Not for use with ISA boards.

 

Manuals

File Size Comment
912 Table Manual    
912 Viper Table Manual    
1313 Table Manual    
1313 Viper Table Manual    
1625 Table Manual    
1625 Viper Table Manual    
2525 Table Manual    
2525 Viper Table Manual    
2550 Table Manual    
2550 Viper Table Manual    
TriStar Manual    
JE Installation Manual    
GE Installation Manual    
Rotary Maint. Poster    
Laer Maint. Poster    
Viper Poster    
   
Aurora Laser Manual    
XL Laser Manual    
XL Install Manual    
XL Service Manual    
XGW Software Tutorial    

 

 

Xenetech Global, Inc.
Phone: 225-752-0225
International Fax: 225-752-1321
Domestic Fax: 1-800-XENETECH

Contact Technical Support